While I am not able to display this work online due to confidentiality,
I look forward to sharing more about my creative process and experience in-person!
I look forward to sharing more about my creative process and experience in-person!
REDESIGNING THE CABIN EXPERIENCE FOR INCREASED ACCESSIBILITY
In collaboration with the University of Cincinnati’s Undergraduate Engineering and Master of Design programs, this studio aimed to reimagine the in-flight experience across the entire Boeing journey, from boarding to de-boarding.
The Live Well team led the studio, ensuring all projects met Boeing’s delivery standards. Alongside extensive user research, the work involved concept development, service and product design, pitching, and prototyping a final solution that enhanced the cabin experience for all stakeholders.
CANCER AND BLOOD DISEASES INSTITUTE (CBDI)
AT THE CINCINNATI CHILDREN'S HOSPITAL MEDICAL CEBTER (CCHMC)
Recognized as one of the nation’s leading programs, the CBDI Survivorship division at Cincinnati Children’s focuses on the transition from cancer treatment to long-term care.
This studio examined the division’s front- and back-end processes for managing patient information while redefining the program’s overall structure. Through user journey mapping, we visualized the 12-month timeline between a patient’s post-therapy phase and their first survivorship appointment. Persona development ensured the maps reflected real scenarios and captured the diversity of patient experiences.
To improve communication and clarity, our team also redesigned the program’s materials to highlight the therapies offered and introduce patients to their care team. Following in-depth interviews, we developed informational cards detailing each team member’s role and services.
Comprehensive benchmarking, data collection, and data visualization were integral to meeting the project’s objectives.
